REFUND POLICY
Returns & Replacements – Keykeepers.com strives to provide our customers with superior assistance in regards to our return services. To ensure that our clients are satisfied with the product(s) they order, we offer a 30-day product guarantee. Within 30 days of delivery, Keykeepers.com will refund the full amount, minus the cost of shipping, on most new unopened items. If Keykeepers.com discovers that it was an error on our part, we will pay the return shipping for the incorrect or defective item. Customers shall expect to receive their refund within 2-4 weeks. This time frame estimate includes the shipping transit time back to our company location, an authorization check and your refund processing time. Refunds are only issued back in the form of the original method of payment. If a customer has received an incorrect or defective item due to an error on our part and would like to receive a replacement, Keykeepers.com will pay the return shipping price for the incorrect item and ship the correct item out to the customer using upgraded shipping. We will notify the client by email once we’ve received and processed the product.
* Electronic delivery – Keykeepers.com will send the product/license key through a manufacturer verification process to validate the product has not yet been activated or used. Once this verification process is complete and the product has passed, Keykeepers.com will refund the purchase price of the product to the original method of payment.
* To cancel subscriptions please email support@keyskeepers.com